Helping America's most vulnerableā„¢

Assisted Living Q&A

Frequently asked questions

How do Volunteers of America assisted/customized living program participants pay for assisted/customized living services? 

Since the Volunteers of America assisted/customized living programs are located in low-income housing settings, most assisted/customized living program participants pay for services through Elderly Waiver, CADI, or private pay.

What services are provided to Volunteers of America assisted/customized living program participants?

Volunteers of America assisted/customized living staff provide assistance with “Activities of Daily Living” (ADLs) including assistance with bathing, personal care, housekeeping, laundry, nutritious meals, general problem-solving, activities, socialization, medication set-ups and reminders, one-person transfers, a weekly nurse visit and transportation arrangements.

Volunteers of America assisted/customized living program participants required to live in the assisted/customized living section of the building?

No. Volunteers of America staff will provide assisted/customized living services in the program participant’s apartment home, as appropriate, no matter where the apartment is located in the building.

Does Volunteers of America have any current openings in its assisted/customized living programs?

Typically yes. Please contact the Volunteers of America assisted/customized living program manager for more information, to confirm current availability, and/or to schedule an assessment to determine eligibility.

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