Compassion, Respect, Dignity and Balance
We balance respect for self-determination with concerns for safety and honor each individual’s rights, values, lifestyle and desire for independence. We believe our clients should participate in decisions about their care to the greatest extent possible. Additionally, we work carefully to identify balance in our recommendations and service provisions so that we are not being over-protective or under-protective. We endeavor to reduce risk while also enhancing quality of life for the individual, which includes avoiding premature nursing home placements and overly prescriptive care plans. By combining our professional expertise, high standards and ethics with respect and compassion, we effectively collaborate with our clients and their families to provide solutions, relief, and peace of mind.
Quality, Expertise, Professionalism and Leadership
Our care managers are experienced, licensed professionals who receive recurrent training on issues essential to providing high quality general and geriatric care management services. We adhere to the Minnesota Board of Social Work and the National Association of Professional Geriatric Care Managers (NAPGCM) standards and ethics to maintain the highest level of service for our clients and their families. Furthermore, our care managers are members of and/or hold leadership roles in the following professional organizations: National Association of Professional Geriatric Care Managers, Memory Care Professional Consortium, Minneapolis Area Senior Workers’ Association, Minnesota Association for Guardianship and Conservatorship (MAGiC), National Guardianship Association, Edina Professionals Serving Seniors, St. Paul Area Senior Workers’ Association, and Washington County Senior Workers’ Association. These associations assist our care managers in staying informed and ahead of the curve on issues and timely industry developments, as well as provides them with access to resources and outside expertise to maintain the highest level of service for our clients and their families.