The Care Management team
Our team of Care Managers
- Have more than 30 years of combined geriatric care management experience.
- Specialize in working with cognitively impaired clients and those impacted by dementia.
- Combine professional expertise with respect and compassion to provide solutions, relief and peace of mind to clients and their families.
- Are experienced moderators, mediators and liaisons.
- Work effectively with health care providers and other professionals in a variety of settings including home, hospital, and hospice.
- Interact with a broad network of professionals to comprehensively understand and meet the needs of clients and their families.
- Receive recurrent training on issues essential to providing high quality general and geriatric care management services.
- Adhere to the Minnesota Board of Social Work and the National Association of Professional Geriatric Care Managers (NAPGCM) standards and ethics to maintain the highest level of service for clients and their families.
Joyce Konczyk, LSW
Care Manager specializing in Geriatric Care Management
Joyce Konczyk holds a Bachelors Degree in Psychology from the University of Illinois and is a Licensed Social Worker in the state of Minnesota. She has been a passionate advocate and resource specialist for elders and their families for over 28 years. She spent over 20 years as a social worker/case manager on the in-patient geriatric psychiatry unit at Fairview Hospital, now University of MN Hospital/Fairview. She then opened a private practice in Geriatric Care Management before joining the Life Care Planning Program Team at Maser Amundson, P.A. as their in-house Care Coordinator, a position she held until she brought her skills and expertise to VOA MN’s Care Management and Consultation program. Since 2006 Joyce has been an active member of the Memory Care Professionals Steering Committee, whose mission is to share ideas, resource information and best practices among senior workers in our community. In 2009, Joyce chaired a committee that organized the training of 130 senior workers in our community in the TimeSlips Creative Storytelling Project with Dr. Anne Basting from the University of Wisconsin, Milwaukee. Joyce has completed Gunderson Lutheran Medical Foundation’s “Respecting Choices” course and is qualified as an Advance Care Planning Facilitator. Joyce also pioneered the use of LIVE Internet webcasting in our community on topics of interest to seniors, their families and senior workers. Joyce enjoys presenting to community groups on caring for the caregiver, avoiding crises by developing a long term care plan and navigating the elder care maze. Empowering elders, legacy issues and elders’ maintaining control of their decisions are strong concerns of this dedicated senior worker.
Anita Raymond, LISW, CMC
Care Manager specializing in Geriatric Care Management
Anita holds a bachelors degree in social work from the University of Wisconsin-Whitewater and a master’s degree in social work from Augsburg College in Minneapolis, is a Licensed Independent Social Worker (LISW) and a certified care manager through the National Academy of Certified Care Managers. She has more than 25 years of professional experience dedicated to the field of geriatric social work and has won multiple awards. Anita has been a care manager for Care Management & Consultation and its predecessors since 1990, and was a social worker for older adults prior to that. Anita is an active member of the Minnesota Association for Guardianship and Conservatorship (MAGiC), and has served on the Executive Board in various positions including President, Chair of the Standards, Conference and Journal Committees, and she currently serves on the Board as Communications Chair. Anita is a member of the Vulnerable Adults Justice Project and Edina Professionals Serving Seniors. She has completed Gunderson Lutheran Medical Foundation’s “Respecting Choices” course and is qualified as an Advance Care Planning Facilitator. She is a frequent presenter to community and professional groups.
Compassion, Respect, Dignity and Balance
We balance respect for self-determination with concerns for safety and honor each individual’s rights, values, lifestyle and desire for independence. We believe our clients should participate in decisions about their care to the greatest extent possible. Additionally, we work carefully to identify balance in our recommendations and service provisions so that we are not being over-protective or under-protective. We endeavor to reduce risk while also enhancing quality of life for the individual, which includes avoiding premature nursing home placements and overly prescriptive care plans. By combining our professional expertise, high standards and ethics with respect and compassion, we effectively collaborate with our clients and their families to provide solutions, relief, and peace of mind.
Quality, Expertise, Professionalism and Leadership
Our care managers are experienced, licensed professionals who receive recurrent training on issues essential to providing high quality general and geriatric care management services. We adhere to the Minnesota Board of Social Work and the National Association of Professional Geriatric Care Managers (NAPGCM) standards and ethics to maintain the highest level of service for our clients and their families. Furthermore, our care managers are members of and/or hold leadership roles in the following professional organizations: National Association of Professional Geriatric Care Managers, Memory Care Professional Consortium, Minneapolis Area Senior Workers’ Association, Minnesota Association for Guardianship and Conservatorship (MAGiC), National Guardianship Association, Edina Professionals Serving Seniors, St. Paul Area Senior Workers’ Association, and Washington County Senior Workers’ Association. These associations assist our care managers in staying informed and ahead of the curve on issues and timely industry developments, as well as provides them with access to resources and outside expertise to maintain the highest level of service for our clients and their families.