About

Mental Health Case Management provides individualized support to children with severe emotional disturbances (SED) and adults with severe and persistent mental illness (SPMI) that is designed to help people gain access to needed medical, social, educational, housing, vocational, and other basic needs. Compassionate, dedicated case managers work with children and adults living in Benton, Chisago, Isanti, Mille Lacs, Stearns, and Wright counties, as well as children living in Hennepin County. A Diagnostic Assessment must be completed within the last 180-days to determine eligibility. A Diagnostic Assessment may be completed by one of our clinicians.

Eligibility

Ages served
All ages
Genders served
All genders
Payments accepted
All prepaid Medical Assistance providers (PMAP) are accepted. In Hennepin County, Medical Assistance, private insurance, and county funding are also accepted.
Referral needed?
No

1139 Franklin Ave
Suite 4
Sauk Rapids, MN 56379
United States

38 Union Street N.
Mora, MN 55051
United States

Experience Navigating Complex Systems 

Navigating the support systems for your needs can feel like an uphill climb. Our experienced case managers are experts at finding the supports you need and building collaboration between them. 

Support without Judgment

A diagnosis does not define a person. Our case managers walk alongside the people they serve with an empathetic ear and deep knowledge of mental health concerns.

Building bridges to the care families need 

Everyone needs help sometimes and seeking help is a sign of strength and resiliency. People with mental illness often need a wide network of services and supports to improve functioning and overall well-being. 

Every person and family situation are unique, which is why we never use a one-size-fits-all approach. Case managers work collaboratively to develop a care plan, create pathways to access needed services, and coordinate care across multiple providers. Case managers work in partnership to build bridges to mental health care, social connections, educational opportunities, vocational training and opportunities, recreational activities, and transportation. Our compassionate case managers advocate on behalf of the people we serve’s needs and offer a helping hand and expert guidance to help people of all ages.  

Depending on a person’s unique needs, case management includes: 

  • Assessment 
  • Care planning 
  • Advocacy 
  • Housing assistance or coordination 
  • Monitoring and support 
  • Crisis evaluation and assistance 
  • Connection to community wellness and social activities 

“The case manager helps me to make the right decisions. It’s always good to have someone that seems to understand my daughter. Most people don’t understand how mental illness affects children.” 

-Mother of case management client 

Commonly Asked Questions

All families need help sometimes and seeking help is a sign of strength and resiliency. Families with children struggling with severe mental and behavioral health issues often need a wide network of support and services to improve the child’s stability, functioning, and well-being. Our compassionate, dedicated case managers work in partnership with families to develop a care plan, ensure access to needed services, and coordinate with multiple service providers. 

Our case managers meet with the people they serve at least once per month for a minimum of one hour. In times of stress or crisis, case managers may meet with individuals and families more often, depending on the individual’s and/or family’s unique needs. Our case managers will also reach out to individuals and families by phone weekly and connect with other service providers as needed. 

Services can be accessed by calling the intake phone at 952-945-4168, faxing information to 1-888-526-2781, or utilizing the online client portal here