President and CEO Transition Process

Welcome to our President and CEO Transition Hub!  

This is where you'll find information on:

  • Our national search process for a new President and CEO
  • Our efforts to thank Paula Hart for her leadership
  • How we're moving forward under the helm of our Interim President and CEO, Roger Meyer

We have high aspirations for where Volunteers of America - Minnesota and Wisconsin will go under our new leader! Please view the President and CEO profile and the Full Position Description below. Direct all inquiries to Lars Leafblad at

For more information on our search firm and to apply:


The President and CEO provides the strategic leadership and overall direction of Volunteers of America-Minnesota and Wisconsin.

The President and CEO reports to the Board of Directors. Primary relationships include Chair of the Board, Board of Directors of Volunteers of America, reporting Senior Staff, Funders, Government Agencies, and Volunteers of America Local Affiliate Presidents.

The Minnesota main office location is in suburban Minneapolis; the Wisconsin main office is located in suburban Milwaukee.

Management Responsibilities
The President and Chief Executive Officer oversees the development and administration of programs and operational activities of the agency while ensuring the agency’s resources are used in such a way as to assure maximum benefits to the client and the community. Responsibilities include the management of all technical, financial and personnel measures along with operational and administrative management, fund-raising/resource development and strategic planning.

The President and CEO is required to become a Volunteers of America minister within three years of employment. 

A total of 767 professional staff work in the organization along with over 1,500 volunteers. 

The executive leadership team reporting directly to the President and CEO is:

  • Chief Operating Officer
  • Vice President of Finance
  • Vice President & Chief People Officer 
  • Vice President of Mission Advancement 
  • Ministry & Spiritual Care 


Organizational Leadership 

  • Provide strategic leadership, internally and externally, as the lead ambassador for the mission, vision, goals and objectives of the organization. 
  • Oversee operations and achieve results; ensure program efficiency, quality, service, and cost-effective management of resources. 
  • Develop and lead a positive, engaged culture that supports the mission of the agency, serves its clients and staff and encourages inclusion, collaboration and excellence. 
  • Communicate a vision that is well-understood, widely supported, and effectively implemented. Communicate actively with a broad array of stakeholders. 
  • Lead and motivate the organization to make the changes necessary to achieve results. 

External Relations

  • Build effective relationships with key stakeholders including Board members, funders, financial institutions, clients, suppliers and employees.
  • Collaborate with affiliate agencies and member associations to develop partnerships and initiatives.
  • Represent the agency at legislative sessions, media, community meetings and formal functions; establish and maintain key government relationships.
  • Advance thought leadership; participate actively in conferences and meetings of collaborative organizations; serve on select boards.

Strategic and Financial Leadership

  • Provide strategic direction; recommend strategic initiatives congruent with mission.
  • Develop an annual financial plan that encompasses current and future programs/initiatives. 
  • Review financial reports and determine status/progress toward attaining objectives.
  • Assess new opportunities in program operations, marketing venues, and other key initiatives through financial projections with return on investment and value-added prospects.
  • Evaluate and assess strategy; identify, recommend and implement changes.

Talent Development

  • Attract, develop, and retain a high-achieving, cohesive management team.
  • Provide coaching, leadership and professional development for staff.
  • Direct the work of the leadership team; conduct succession planning for key positions.
  • Boldly uphold principles and practices of diversity, equity and inclusion. 

Board Development 

  • Partner with Board of Directors to set strategy and deliver desired results for the organization.
  • Actively participate in all aspects of the Board development process.
  • Support and guide the Board’s governance, composition and committee structure.
  • Maintain strong communication with the Board regarding operational results, changes, recommendations and trends, as well as timely updates regarding critical business developments and issues.


Experience and Education 

  • Significant leadership experience in a complex, multi-location, multi-programmatic organization, ideally over $20 million, along with related educational credentials.
  • Experience leading a non-profit organization providing integrative human services.
  • Record of success in growing an organization by finding new and improved ways to serve clients. 

Executive Skills, Characteristics and Abilities

  • Passion for mission and people served.
  • Mature executive judgment/intellectual and emotional maturity. Entrepreneurial, results-oriented spirit with analytical, critical thinking and problem-solving abilities.
  • Commitment to diversity, equity and inclusion in all forms/high cultural competence.
  • Political savvy and the ability to cultivate strong working relationships with internal and external stakeholders at all levels.
  • Strategic thinking and planning skills to create, share and implement a broad organizational vision. 
  • A record of exemplary leadership, coaching and support of senior level professionals.
  • Thought leadership and ability to influence in the field of human services.
  • Unquestionable professional ethics, integrity, and accountability in all actions.


This position is based at the Minneapolis office, and actively supports all locations of Volunteers of America - Minnesota and Wisconsin.