Our Commitment to Well-Being

The safety and well-being of the people we serve and that of our coworkers is always our top priority.

We are taking many steps as a proactive response to COVID-19, including:

We continue to follow all policies and procedures that are recommended by the Centers for Disease Control and our local health officials.

Staying Positive: At Volunteers of America, we “go where we are needed and do whatever comes to hand,” showing compassion, integrity and perseverance. 

The following services are temporarily adjusting or suspending programming:

COMMUNITY FAMILY SUPPORTS

Community Family Supports will continue to leverage technology to meet the needs of their communities, while following recommendations from the Minnesota Department of Health and the Centers for Disease Control (CDC). – Updated Monday, March 16

COMMUNITY JUSTICE

The Amicus office and Reconnect Services will be closed to the public Monday, March 30 thru Friday, April 10. --Updated Thursday, March 26

Residential Re-Entry Centers are temporarily discontinuing in-person visitors, outside food orders, and all social movements other than home visits to approved release residence. Additionally, groups facilitated within our centers by volunteers and drop-offs of items for anything other than necessities will be discontinued. As a precautionary measure, all residents will be subject to regular daily temperature testing and screening for symptoms of COVID-19. Approved existing employment will continue and outside religious services may be continued, but extra verification of services will be conducted. – Updated Friday, March 13

COMMUNITY SERVICES FOR SENIORS

RSVP wellness classes are suspended until further notice and staff will be working remotely. Volunteers are encouraged to follow the guidelines provided by your site. RSVP supports your decision making regarding your volunteer service and your health needs. Staff are still available via phone and email. Updated Tuesday, March 31

Park Elder Center Adult Day Programs are suspended until further notice in compliance with Mayor Jacob Frey's executive order closing all Adult Day Centers in Minneapolis effective 5 p.m. on March 18. Updated Tuesday, March 30

The Center for Excellence in Supported Decision Making (CESDM) will continue to serve their community remotely. Contact 952-945-4174 or cesdm@voamn.org. --Updated, Thursday, March 26

Culturally Responsive Caregiver Support and Dementia Services is suspending in-person services such as caregiver support groups, senior breakfast, and all other events for at least 30 days. In-person outreach activities, trainings and home visits will also be suspended. We are encouraging the use of online meeting technology, phone conferences and other media as an alternative whenever possible. For more information contact the Helpline: 952-945-4034Updated Saturday, March 14

Senior Congregate Dining is currently exploring alternative methods for preparing and providing meals to comply with MPHA visitor restrictions without service disruption to residents. Contact 952-945-4156 for specifics on how each building is being impacted.Updated Friday, March 13

Care Options Network is adjusting their 10 upcoming SeniorCare Guidebook Socials. The socials are located at senior living communities across the metro and are the annual distribution point for the Guidebooks and Senior Housing Directories. Care Options is either cancelling the events or offering distribution options which will be safe for their users. Updated Friday, March 13

EDUCATION

VOA High School will be closing on Wednesday, March 18 in response to Governor Walz’s decision to close all Minnesota K-12 schools. VOA High School staff are assembling resources enabling students to take part in online learning. –Updated Sunday, March 15

MENTAL HEALTH SERVICES

Vona Center for Mental Health will continue all mental health care services via telemedicine beginning Monday, March 23 until further notice. New referrals will still be accepted and can complete initial paperwork remotely. The mainline will continue to be answered during regular business hours. Contact 763-225-4052 for assistance. --Updated Thursday, March 19

SERVICE ENRICHED HOUSING

Our Housing sites are restricting visitor access to all properties, including Monroe Village, Nicollet Towers, Oxbowl Bend, North Park Plaza and High Pointe I & II in Rochester. Group activities are cancelled under further notice. Updated Friday, March 13

SERVICES FOR PEOPLE WITH SPECIAL NEEDS (SPSN)

Minnesota and Wisconsin are encouraging visitors to call their loved ones, instead of in-person visits for the time being. They are also replacing outing activities with fun, in-home activities or walks outside, as weather permits. SPSN is also limiting resident appointments to only those that are medically necessary. Updated Saturday, March 14

SPSN Staff with children are proactively seeking options for taking care of kids who are out of school, sometimes pooling resources to avoid service interruption to our SPSN residents. Updated Saturday, March 14