Protective Services Staff

  • Kathleen Carlson, LSW

    Kathleen is a licensed social worker and earned her Bachelor's Degree in Social Work through Saint Cloud State University. Kathleen has been practicing social work since 2008 with older adults and adults living with mental illness in long term care settings. Since joining the Center for Excellence in Supported Decision Making/Protective Services, Kathleen has been able to expand her practice in social work to serve a broader group of clients including young adults, adults with I/DD diagnosis, and adults living with SPMI, as well as older adults.

    Kathleen's passion lies in advocating for adults to maintain autonomy with a focus on dignity, quality of life, and the safest yet least restrictive options for each individual. Kathleen is also passionate about being a resource to professionals serving vulnerable adults as well as families and supporters. She continuously strives to support individuals to make the most appropriate and informed decision for themselves.

    Kathleen's primary role with the Center for Excellence in Supported Decision Making includes assessment of vulnerable adults with questionable-decisional capacity as well as offering support to formal and informal decision-makers; aiming to support them to remain engaged, effective and person centered. She also applies these skills as a Care Management and Consultation Services social worker, providing person-centered assessments and ongoing care management to support older adults, adults with disabilities, and their families who may be long-distance caregivers or who are in need of objective evaluation of care situations, or experiencing family conflict over residential or care needs..

    Kathleen co-authored CESDM Guide to Supported Decision Making in Minnesota: A Resource for Families and Other Supporters with colleagues Anita Raymond and Amanda Hudson in 2019. Kathleen is an active member on the MASWA (Minneapolis Area Senior Workers Association) Board where she holds the position of Education Chair; is a member of MAGiC (MN Association for Guardianship and Conservatorship) and serves on the MAGiC Journal Committee; and WINGS MN (Working Interdisciplinary Network of Guardianship Stakeholders). Kathleen is a graduate of Honoring Choices Minnesota’s Respecting Choices course and is qualified as an Advance Care Planning Facilitator; she is also a Notary Public.

    The Center for Excellence in Supported Decision Making Team was recognized with a MN DHS and MN Board on Aging 2019 Age and Disabilities Conference Award for making a lasting difference for older adults and persons with disabilities in Minnesota.

  • Amanda Hudson, LSW

    Amanda Hudson is a licensed social worker in Minnesota and Wisconsin; she earned her Bachelor's Degree in Social Work through Minot State University. Amanda brings experience working in the skilled nursing environment as both a long-term/short-term care social worker and most recently as Director of Social Services.

    Amanda’s passion for advocating for older adults has inspired her to further that drive with being a part of this innovative model that supports improvement of human well-being, safety, and empowerment of vulnerable adults. In her primary role as a Center for Excellence in Supported Decision Making social worker, Amanda is excited to promote individual right to self-determination regarding complex decisions about care by providing guidance and support to inform individuals, families, and professionals who serve vulnerable adults to make the most appropriate and informed decisions, all while ensuring autonomy and self-advocacy are upheld.

    Amanda also serves as a back-up care manager in Care Management and Consultation Services, which includes objective assessments of adults with questionable-decisional capacity, find themselves in precarious circumstances, or need guidance through the many systems as they age. Amanda also supports formal and informal decision-makers so they'll be engaged, effective and person centered. Amanda co-authored CESDM Guide to Supported Decision Making in Minnesota: A Resource for Families and Other Supporters with Kathleen Carlson and Amanda Hudson in 2019.

    Amanda is a member of WINGS Minnesota (Working Interdisciplinary Network of Guardianship Stakeholders), and the Minnesota Association for Guardianship and Conservatorship (MAGiC), serving on the Conference and Member Services Committee. She is a graduate of the Respecting Choices course through Honoring Choices Minnesota, and is qualified as an Advance Care Planning Facilitator; she is also a Notary Public. The Center for Excellence in Supported Decision Making Team was recognized with a MN DHS and MN Board on Aging 2019 Age and Disabilities Conference Award for making a lasting difference for older adults and persons with disabilities in Minnesota.

  • Anita Raymond, LISW, CMC, Program Manager

    Anita Raymond is a licensed independent social worker and certified care manager; she earned her Bachelor's Degree in Social Work from the University of Wisconsin at Whitewater and her Masters in Social Work from Augsburg College in Minneapolis and has over 30 years of professional experience in geriatric social work, beginning her career in county adult protection and community services prior to joining the Protective Services team in 1990.  At that time the program was housed at Ebenezer Community Services; it moved to Volunteers of America MN in 1998. Anita has served as the Director of Protective Services and Care Management & Consultation Services since 2012, providing back-up for both programs as needed. Anita leads the Center for Excellence in Supported Decision Making, through a DHSS Administration for Community Living Elder Justice Grant, a collaborative program of VOA MN providing individual assistance and WINGS MN, seeking systems change with a focus on improving guardianship and promoting supported decision making.  Anita is Co-Convener of WINGS MN, a Working Interdisciplinary Network of Guardianship Stakeholders. whose aim is to build a system that prioritizes supportive decision making and less restrictive alternatives to guardianship, and that maximizes autonomy for persons under guardianship.

    Anita is an active member of the MN Association for Guardianship and Conservatorship (MAGiC), serving on the Executive Board in various positions including President, Conference, Communications, Standards, Journal, and is currently the Bylaws  Chair. Anita is a member of Aging Life Care Association and the MN Elder Justice Center. Anita has completed the Gunderson Lutheran Medical Foundation's Respecting Choices course and qualifies as an Advance Care Planning Facilitator.

    Anita co-authored CESDM Guide to Supported Decision Making in Minnesota: A Resource for Families and Other Supporters with Kathleen Carlson and Amanda Hudson in 2019.   Anita is a frequent presenter to community and professional groups on topics including: supported decision making, guardianship and conservatorship, alternatives to guardianship and conservatorship, vulnerable adults and maltreatment, client autonomy and self-determination/dignity of risk, planning for incapacity, advance directives, and more.

    Anita received the MN Elder Justice Center’s Jane Ochrymowycz Award for her innovative advocacy, energy, and ethical integrity to support vulnerable adults in 2019.  The Center for Excellence in Supported Decision Making Team was recognized with a MN DHS and MN Board on Aging 2019 Age and Disabilities Conference Award for making a lasting difference for older adults and persons with disabilities in Minnesota. Anita was honored to have received the national Volunteers of America 2018 Leadership Award for Excellence in Program Management.  In 2008, Anita was recognized as the National Guardianship Association’s Outstanding Affiliate Member for Minnesota for her tireless passion and commitment to the quality of life for vulnerable adults in her work with MAGiC. Also in 2008, Anita was a recipient of the Shelley Joseph-Kordell Award, which honors “unsung heroes” who demonstrate a willingness to go the extra mile in working with older adults, a demonstrated passion for senior issues, and a clear impact in the senior community. Anita received the 2004 Age Odyssey award for exemplary service, leadership and advocacy.   The Protective Services program received MAGiC’s Organizational Recognition Award in 1999. 

Organizational memberships



Our team members are actively involved in the professional community; they are members of the Aging Life Care Association, Minnesota Association for  Guardianship and Conservatorship, Minneapolis Area Senior Workers Association, St. Paul Senior Workers Association, and Minnesota Elder Justice Center Partners group.  Our team members also work to positively impact the fields of vulnerable adults, unbefriended elders / solos, and surrogate decision makers via relationships with elder law attorneys, county adult protection units, and State governmental staff, as well as active participation in relevant community events, task forces, and committees.