Volunteers of America Minnesota and Wisconsin follows Federal and State civil rights laws. We do not discriminate on the basis of race, color, national origin (including limited English proficiency), age, disability or sex (including pregnancy, sexual orientation, and gender identity). We do not exclude people or treat them less favorably because of their race, color, national origin, age, disability or sex.

  • We provide reasonable modifications to help people with disabilities communicate with us. This help is free. It includes:
    • Qualified sign language interpreters
    • Written information in other formats, such as large print, audio and accessible electronic formats
  • We provide services for participants, applicants, and members of the public who do not speak English or who are not comfortable speaking English. These services are free. They include:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact us for assistance. If you are currently receiving services, you may ask a member of your care team or your provider. If you are seeking services and are not yet connected to a program, contact the program that best matches your needs. We will arrange appropriate language assistance services or auxiliary aids, upon request, at no cost to you.

If you believe that we have not provided these services or have discriminated against you because of your race, color, national origin, age, disability or sex, you can file a grievance with:

Volunteers of America Minnesota and Wisconsin Grievance Coordinator
7625 Metro Boulevard, Suite 200, Minneapolis, MN 55439
Phone: 952-945-4165
Email: grievance@voamn.org

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
Room 509F, HHH Building
200 Independence Avenue SW
Washington, DC 20201
Phone: 1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html/

You may also file a discrimination complaint with the Minnesota Department of Human Rights (MDHR). Information about filing a complaint is available at www.mn.gov/mdhr or by calling 651‑539‑1100 or 1‑800‑657‑3704.

 

Español (Spanish)

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 952-945-4165 o hable con su proveedor.

 

Polski (Polish)

UWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer 952-945-4165 lub porozmawiaj ze swoim dostawcą.

 

Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 952-945-4165 an oder sprechen Sie mit Ihrem Provider.

 

العربية (Arabic)

تنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم 952-945-4165 أو تحدث إلى مقدم الخدمة.

 

Lus Hmoob (Hmong)

LUS CEEV TSHWJ XEEB: Yog hais tias koj hais Lus Hmoob muaj cov kev pab cuam txhais lus pub dawb rau koj. Cov kev pab thiab cov kev pab cuam ntxiv uas tsim nyog txhawm rau muab lus qhia paub ua cov hom ntaub ntawv uas tuaj yeem nkag cuag tau rau los kuj yeej tseem muaj pab dawb tsis xam tus nqi dab tsi ib yam nkaus. Hu rau 952-945-4165 los sis sib tham nrog koj tus kws muab kev saib xyuas kho mob.

 

中文 (Traditional Chinese)

注意：如果您說中文，我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務，以無障礙格式提供資訊。請致電 952-945-4165 或與您的提供者討論。

 

Tagalog (Tagalog)

PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 952-945-4165 o makipag-usap sa iyong provider.

 

Français (French)

ATTENTION : Si vous parlez Français, des services d’assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 952-945-4165 ou parlez à votre fournisseur.

 

Soomaali (Somali)

FIIRO GAAR AH: Haddaad ku hadasho Soomaali, adeegyo kaalmada luuqadda ah oo bilaash ah ayaad heli kartaa. Qalab caawinaad iyo adeegyo oo habboon si loogu bixiyo macluumaadka qaabab la adeegsan karo ayaa sidoo kale bilaa lacag heli karaa. Wac 1-952-945-4165 ama la hadal bixiyahaaga.

 

اردو (Urdu)

اگر آپ اردو بولتے ہیں، تو آپ کے لیے مفت لسانی معاونتی خدمات دستیاب ہیں۔ معلومات کو قابلِ رسائی فارمیٹس میں فراہم کرنے کے لیے مناسب معاون سہولیات اور خدمات بھی بلا معاوضہ مہیا کی جاتی ہیں۔
براہِ کرم 952-945-4165 پر کال کریں یا اپنے فراہم کنندہ سے بات کریں۔

 

हिंदी (Hindi)

ध्यान दें: यदि आप हिंदी बोलते हैं, तो आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध होती हैं। सुलभ प्रारूपों में जानकारी प्रदान करने के लिए उपयुक्त सहायक साधन और सेवाएँ भी निःशुल्क उपलब्ध हैं। 952-945-4165 पर कॉल करें या अपने प्रदाता से बात करें।

 

РУССКИЙ (Russian)

ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 952-945-4165 или обратитесь к своему поставщику услуг.

 

Việt (Vietnamese)

LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 952-945-4165 hoặc trao đổi với người cung cấp dịch vụ của bạn.

 

ગુજરાતી (Gujarati)

ધ્યાન આપો: જો તમે ગુજરાતી બોલતા હો તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટે ઉપલબ્ધ છે. યોગ્ય ઑક્ઝિલરી સહાય અને ઍક્સેસિબલ ફૉર્મેટમાં માહિતી પૂરી પાડવા માટેની સેવાઓ પણ વિના મૂલ્યે ઉપલબ્ધ છે. 952-945-4165 પર કૉલ કરો અથવા તમારા પ્રદાતા સાથે વાત કરો.

 

한국어 (Korean)

주의: 한국어를사용하시는 경우 무료 언어 지원 서비스를이용하실 수 있습니다. 이용 가능한 형식으로정보를 제공하는적절한 보조 기구 및 서비스도 무료로제공됩니다. 952-945-4165 번으로전화하거나 서비스제공업체에 문의하십시오.

 

Afaan Oromoo(Oromo)

Hubachiisa: Yoo Afaan Oromo dubbatan, tajaajili gargaarsa afaan hiikuu tolaan ni jira. Gargaasi akkaan gaarii fi tajaajiloni kan biroo odeefannoo ittiin argatanis kafalttii malee ni kennamu. Lakkoofsa kanaan bilbilaa 952-945-4165 ykn Kan isin tajaajilan waliin haasawaa.

 

ထၢနုာ်လီၤဖဲအံၤ (Karen)

ဆူ- နမ့ၢ်ကတိၤ ထၢနုာ်လီၤဖဲအံၤ အဃိ, တၢ်အိၣ်ဒီး ကျိာ်တၢ်ဆီၣ်ထွဲမၤစၢၤ လၢတလၢာ် ဘူၣ်လၢာ်စ့ၤလၢနဂီၢ်လီၤ. တၢ်အိၣ်ဒီး တၢ်မၤစၢၤတၢ်နၢ်ဟူပီးလီဒီး တၢ်မၤစၢၤတၢ်မၤ လၢအ ကြၢးအဘၣ် လၢကဟ့ၣ်တၢ်ဂ့ၢ်တၢ်ကျိၤ လၢတၢ်မၤန့ၢ်အီၤသ့တဖၣ် လၢတလၢာ်ဘူၣ်လၢာ်စ့ၤ လၢနဂီၢ်လီၤ. ကိး 952-945-4165 မ့တမ့ၢ် ကတိၤတၢ်ဒီး နပှၤလၢဟ့ၣ် နၤတၢ်ကွၢ်ထွဲမၤစၢၤတက့ၢ်.

 

አማርኛ (Amharic)

ማሳሰቢያ፦ አማርኛ የሚናገሩ ከሆነ፣ የቋንቋ ድጋፍ አገልግሎት በነፃ ይቀርብልዎታል። መረጃን በተደራሽ ቅርጸት ለማቅረብ ተገቢ የሆኑ ተጨማሪ እገዛዎች እና አገልግሎቶች እንዲሁ በነፃ ይገኛሉ።በስልክ ቁጥር 952-945-4165 ይደውሉ ወይም አገልግሎት አቅራቢዎንያናግሩ።

 

తెలుగు (Telugu)

సావధానం: మీరు తెలుగు మాట్లాడితే, మీకు ఉచిత భాషా సహాయ సేవలు అందుబాటులో ఉంటాయి. యాక్సెస్ చేయగల ఫార్మాట్‌లలో సమాచారాన్ని అందించడానికి తగిన సహాయక సహాయాలు మరియు సేవలు కూడా ఉచితంగా అందుబాటులో ఉంటాయి. 952-945-4165 కి కాల్ చేయండి లేదా మీ ప్రొవైడర్‌తో మాట్లాడండి.

 

Kiswahili (Swahili)

MAKINIKA: Ikiwa wewe huzungumza Kiswahili, msaada na huduma za lugha bila malipo unapatikana kwako. Vifaa vya usaidizi vinavyofaa na huduma bila malipo ili kutoa taarifa katika mifumo inayofikiwa pia inapatikana bila malipo. Piga simu 952-945-4165 au zungumza na mtoa huduma wako.