We’ve achieved a client satisfaction score of 95%!
The numbers are in; we’re proud to report that we’ve achieved a 95% client satisfaction rating, based on service from July 1, 2018 to June 30, 2019.
We’ve improved upon last year’s success, when we had a 93% client satisfaction score.
Exceptional Care is the cornerstone and purpose of all that we do at VOA MN/WI. High client satisfaction is a key metric we use to measure our success in delivering Exceptional Care. Of course, we will continue to strive for 100%, but we’re excited to be celebrating the positive impact we have on thousands of lives each year.